tc444 Privacy Policy

01. Introduction and Scope of Policy

tc444 is a trusted online casino and sports betting platform operated for players in Bangladesh. This privacy policy ("Policy") describes how tc444 collects, stores, processes, and protects your personal information.

We believe that protecting your personal privacy is a fundamental right. tc444 therefore always operates with transparency and is committed to ensuring you have control over your own information.

This policy applies when you:

• Browse the tc444 website or application
• Create and use an account
• Use our gaming or betting services
• Contact our customer support team
• Participate in our promotional offers or bonuses

02. What Information We Collect

tc444 collects only the information necessary to provide our services. We may collect the following types of information:

2.1 Information You Provide

Information you voluntarily provide when registering and managing your account:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID or passport information (for identity verification)
• Payment information (bKash, Nagad, Rocket number or bank account)
• Username and password

2.2 Automatically Collected Information

Information automatically collected when you use our platform:

• IP address and device type
• Browser type and operating system
• Platform activity and gaming history
• Transaction date, time, and amount
• Cookies and session data

2.3 Information Received from Third Parties

In some cases we may receive your information from payment processors or identity verification agencies. This information is used solely to ensure security and prevent fraud.

03. Purpose of Using Your Information

tc444 uses your personal information for the following purposes:

3.1 Service Delivery and Account Management

• Creating, verifying, and managing your account
• Providing uninterrupted betting and gaming services
• Processing deposits and withdrawals
• Managing bonuses, cashback, and promotional offers

3.2 Security and Compliance

• Verifying account age (for users aged 21 and above only)
• Detecting and preventing fraud, money laundering, and other illegal activity
• Monitoring self-exclusion and limits as part of responsible gaming policy
• Detecting suspicious logins or transactions to ensure cybersecurity

3.3 Communication and Customer Support

• Resolving your inquiries and complaints
• Sending important account-related notifications
• Sharing information about promotional offers and new features (subject to your consent only)

3.4 Service Improvement

• Conducting analysis to improve the user experience
• Identifying and resolving technical issues
• Planning for new features and games

04. Information Sharing and Disclosure

tc444 never sells your personal information or transfers it to third parties for advertising purposes. However, information may be shared in the limited circumstances described below:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and technical support. These partners can only access the information needed for their specific task and are bound by strict confidentiality agreements.

4.2 Legal Obligations

In response to a court order, legal process, or a lawful request from a government regulatory authority, tc444 may disclose information in accordance with applicable law.

4.3 Security Protection

In cases involving investigation of serious fraud, money laundering, or other illegal activity, information may be shared with the relevant authorities.

05. Data Protection and Security

tc444 uses modern technology and processes to keep your information secure. Our security measures include:

• SSL Encryption: All data transmission between you and our servers is secured through SSL/TLS encryption.
• Encrypted Storage: Sensitive information such as passwords and payment details is stored using strong encryption.
• Access Controls: Only authorized staff can access information on a need-to-know basis.
• Regular Security Audits: Our systems undergo regular security testing.
• Two-Factor Authentication: Additional verification is available for account access.
• Suspicious Activity Monitoring: Unusual logins or transactions are automatically detected and monitored.

We always follow industry best practices and regularly update our security measures. However, no guarantee can be made that transmitting information over the internet is completely secure — we ensure the highest level of protection, but users' own vigilance is also important.

06. Cookie Policy

tc444 uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Necessary for the basic functioning of the site — maintaining login sessions and remembering preferences.
• Functionality Cookies: For remembering your preferences such as language and settings.
• Analytics Cookies: To understand how users use the site — this information is processed in aggregate.

6.2 Cookie Controls

You can control or delete most cookies through your browser settings. However, please note that disabling essential cookies may cause some features of the site to not work properly.

07. Data Retention Period

tc444 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account Information: For the full duration the account is active and for the time required to meet legal obligations after it is closed.
• Transaction Records: For the period required to comply with financial regulations.
• Communication Records: For a specified period to ensure customer service quality and for dispute resolution.
• Technical Logs: For a limited period for security and performance monitoring.

When the retention period ends, information is securely and permanently deleted or anonymized.

08. Your Rights

As a tc444 user, you have the following rights over your own information:

8.1 Right of Access

You may request a copy of the information we hold about you at any time.

8.2 Right to Rectification

If your information contains any errors or is incomplete, you may request a correction. This can be done through your account settings or by contacting our support team.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, information required to meet legal obligations may not be completely removable.

8.4 Opting Out of Marketing Communications

You may stop receiving promotional emails or notifications at any time. This can be done through your account settings or via the "Unsubscribe" option in an email.

8.5 Data Portability

Where applicable, you may request your personal information in a structured, commonly used format.

09. Protection of Minors' Information

tc444 is a service for adults and is intended only for those aged 21 and above. We do not knowingly collect any personal information from minors.

We verify age at the time of account registration, and if we become aware that a minor is using our service, that account will be closed immediately and the related information will be deleted. If a parent or guardian believes their child is using our platform, please contact us immediately.

10. Changes to This Policy

tc444 may update this privacy policy from time to time. When any significant changes are made, we will:

• Post a prominent notice on the website
• Notify you at your registered email address
• Update the "Last Updated" date at the top of the page

If you continue using tc444 after the changes, you are considered to have agreed to the updated policy. We therefore encourage you to review this page regularly.